Two Convenient Order Sizes
Fast, Friendly Delivery Teams
Easy Monthly Payment Plans
If you don't see your question answered below, then please reach out to us!
Our perfectly-seasoned firewood mix consists of mostly hardwoods such as red oak and white oak pieces. There may also be some cherry, hickory, maple, poplar, ash, elm, and more! The predictable range of consistency delivered by Charlotte Firewood means the balanced characteristics most people love - like a desirable amount of smoke, sound, scent, and burn-time can always be there for you, enhancing your backyard experiences at home.
We're happy to add your firewood delivery to the schedule right away! While normal service happens within 4 days or less, we do have options that can make your firewood arrive even faster. As an example, if you're a member in one of our easy firewood subscription plans, you can receive your firewood with Same-day or Next-day service, or even in 90 minutes or less from ordering time, depending on the plan you choose. There's also our Jump-The-Line™ Upgrade available to everyone that can be added to any order for just $295 extra which puts your delivery on the next truck out during business hours, and sometimes that can arrive in as little as 15-20 minutes! While this upgrade is mainly intended for last-minute party "emergencies" where groups run out of firewood mid-event, members of our Elite Unlimited™ Plan enjoy this upgrade on every single order.
We don't use cord measurements because of the confusion caused by some of the smaller local providers presenting them incorrectly. We deliver our firewood in two convenient sizes of either 4' wide, or 8' wide - based on the optional steel holder racks we offer. As the region's main supplier we've found that our two size options meet most people's needs beautifully, and we also offer our optional steel firewood holder racks in those two sizes as well.
Yes - The perfectly-seasoned firewood mix we deliver comes from trees that were cut down and processed at least 24 months prior, then open-air dried naturally in one of our outdoor facilities until the internal moisture content reaches 11-17% - which is what our regular clients expect every time they place a rack Refill order.
Our firewood pieces range from 14"-22" long, with an average stick length of 17.5" which is the perfect size for our clients' indoor / outdoor fireplace or backyard firepits here in the Charlotte area.
As the region's main supplier we create, deliver, and stack our perfectly-seasoned firewood mix in a bulk process that helps us to serve the greatest amount of people possible with the consistent speed and convenience our clients expect every time. For this reason no custom wood species or stick size ordering options are offered.
While we primarily offer Full-Service Delivery and Stacking in the Charlotte area, there is a Dumped Delivery option available on only our 8' stack, and only within Mecklenburg and Union Counties. When choosing this option the cost will be $125 lower than your price when it is stacked by one of our delivery teams. Our Dumped Delivery service typically arrives within 3 days or less from ordering time.
Our perfectly-seasoned firewood mix has been naturally open-air dried in one of our outdoor facilities and has never been baked in a kiln. If you store your firewood inside your house, or if you have a preference for firewood with the 5-7% moisture content that the kiln-dried variety typically delivers, then one of the smaller local providers with that specialty is likely a better fit for your needs.
Our low prices are not something we advertise, and we're quite comfortable with others charging less than we do. Our clients appreciate the unmatched consistency of the speed and convenience of our service, as well as the unmatched quality of our perfectly-seasoned firewood. We're not the right fit for everyone's needs, but our clients love effortlessly using our firewood as the foundation and backdrop for some of life's best shared experiences.
Seasoned firewood is very expensive to consistently create, store, and deliver at scale with year-round availability. Others who might charge less are more likely to become unavailable due to supply constraints, and with a lack of systems in place - possible staff burnout/overwhelm/injury, so eventually they must stop operations. If you dislike having to seek out and vet a shady new firewood source every year or two, then you've found your solution here at CharlotteFirewood.com.
We also make sure our people earn a living wage so their families can thrive. We don't ask our team to suffer at home just so we can brag in advertising about having the lowest firewood delivery prices - only to lose market-share as costs inevitably rise. We choose to leave those risky, unsustainable business practices to others.
Would you want someone at your property interacting with your family and pets who's constantly faced with desperate financial situations in their personal life, or instead someone calm and confident - who's truly there to provide expert service quickly? Our team members are carefully selected as conscientious, capable and caring people - then thoroughly trained to be excellent at what they do and incentivized correctly along the way.
You're much more likely to be a great fit as one of our clients if our values are aligned in this way - We agree to bring you our perfectly seasoned firewood with fast and friendly service year-round, with you knowing that everyone in the supply-chain is also treated wonderfully along the way. You can also be sure that we continually invest in growth so that we're always there when you need us, every single Refill order, every time - and this is only possible through responsible pricing.
We are happy to help. It's important to note this is a very expensive service because of the trained labor, costly specialized equipment, and pricey heavy duty vehicles required. Many people find it surprising that tree companies also pay to dispose of logs - whether it's to landfills, or to processing operations like ours, so those costs are typically built into their prices. If you'd like a quote for tree or log removal, please email us photos and/or videos of what you have, the access points from the street, and your name, street address and mobile number to [email protected] so we can set you up with a great service. Thank you.
Our full-service firewood delivery and stacking prices depend on several factors, and we make sure you know the exact price you're paying before delivery is scheduled - with no surprises. Pricing can be determined by map location such as: whether you are within the I-485 Loop or not, your distance to our closest facility, etc. Since your firewood is brought to your stacking area with 350lb+ wheelbarrows by your delivery team, our system will also take into account the distance from the road, and if there are inclines/declines or and stair steps at all. You'll receive up-front pricing when you place your order, every time.
None of our locations has an area that's open to the public, so we do only offer delivery options.
No - Our system is conveniently designed so that no one needs to be home at delivery time. We do have an internal communications system that adds details to your order notes in real time for your delivery team to see upon arrival. We are happy to enter any information - including necessary images, gate codes, pet instructions, etc. that you would like to have passed on.
Yes - We deliver our perfectly-seasoned firewood mix 7 days per week, year-round.
You can still order a one-time stack delivery anytime you want at your normal price, but more valuable extras are included at a lower cost when you're a member in one of our 3 convenient subscription plans.
Your card is charged a small amount each month for either our FireStarter™ plan, our Firewood V.I.P.™ plan, or our Elite Unlimited™ plan, and you can see the detailed options by clicking the link below.
By enrolling in an optional plan, our members enjoy full access to our team all year long - ensuring they always have firewood ready for making new memories!
Yes - Our 3-&-FREE™ referral program earns our clients a Free Delivered Stack for every 3 new clients you send us! Tell everyone you know they have $30 off their first order by mentioning your first and last name when texting us, and our system will keep track of the rest. You may never have to pay for firewood again!
We would love to hear from you. Feel free to send us an email telling us about yourself, your business, and the customers you serve so we can schedule a talk. [email protected].
Not actively just yet - because we prefer to build toward something in the 8 figures, and there is still much work to be done. Nevertheless, if you have your sights set on our operation as a valuable bolt-on to your existing company, or as a potentially integral part of your local home services roll-up, it's possible we could be persuaded to the early-exit table.
Our clients are happy to post a great review after seeing how fast, convenient and consistent our friendly service is, and we appreciate every one of them! Charlotte Firewood has been rated #1 each consecutive year, and we work diligently to meet and exceed expectations while we're delivering great experiences.
Our firewood delivery teams work between 8am-8pm daily. With so many deliveries being completed each hour, there are several external variables out of our control that could affect the timing, so no specific appointment times are available. We do offer an optional 3-Hour-Window™ upgrade at $95 that offers more accurate planning than our normal 12-hour time range. We also have our optional Jump-The-Line™ upgrade at $295 during normal business hours that puts your delivery on the next truck out! This intended for last minute party " emergencies when groups run out of firewood mid-event.
Absolutely - As long as you are already a current client of ours, and their household has never ordered from us yet, simply tell them to mention your First and Last name when placing their first order with us, and we'll give them a $30 discount!
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