Questions & Answers

Q: How Long Will it Take for My Firewood to Be Delivered?
A: If you order before 10:30AM, we can usually deliver your firewood on the same day! Our system will send you an SMS text message when your order is on the way that includes your driver’s name, vehicle description, and estimated time of arrival.

Q: Is My Location Within Your Delivery Area?
A: We are happy to deliver at no extra charge to your place in both Mecklenburg County, and Union County here in North Carolina. If you have any questions about delivery to your specific location, feel free to chat here on our website using the green button below, send us a quick text message, or call us right away for clarification before you order.

Q: Is there any Gratuity Included in the Price?
A: Our pricing packages do not already include any gratuity, so feel free to tip your driver if they have done a great job for you in every way. Of course gratuities are completely optional.

Q: Where Does Your Firewood Come From?
A: Our firewood is responsibly sourced from trees that were harvested during land clearing operations in Union County, NC.  After they are naturally seasoned for 12-18 months, the logs are processed into the top quality firewood that our customers expect.

Q: Will My Firewood be Stacked?
A: If there are no stairs or steep inclines we are happy to stack your firewood for free anywhere on your property that is on street-level in an outdoor location directly accessible by a 24″ wide wheelbarrow either on your existing rack, or directly on the ground.  There is a $25 upcharge added to your order if there are any steep inclines or stairs between the street level, and where your firewood is to be stacked. We are also able to bring you one of our quality steel 4’x4′ firewood racks for just $80, or our 4’x8′ firewood rack for $120.

 

It's Easier than Ordering a Pizza! Our Perfectly-Seasoned Premium Firewood Delivered and Neatly Stacked for You.